We’ll be in Edinburgh for the festival season, working alongside venues, technicians and production teams from fit-up onwards.
On this page you'll find resources to help you prepare for your time in Edinburgh, including online training materials, video tutorials and downloads that you can explore before you arrive.
You'll also find details of the support available throughout build, programming, previews and performances, with our team on hand to help with troubleshooting, networking, system setup and more.
Looking ahead, we'll be running a series of informal training sessions in mid-August, giving you the chance to develop your skills, explore new workflows and get hands-on with the latest ETC tools and technologies.
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Whether you're working with a fixture, a gateway or a complete control system, our team is on hand to provide training, technical support and practical advice whenever you need it.
Need a hand? Our ETC Support Team is available throughout build and previews, and across the festival season.
Call our dedicated Edinburgh helpline: +447957039919
On-Site Support
From 29th July, we’ll be on-site throughout get-in and the pre-production period, ready to help if you need a hand. Just give us a call and we’ll do what we can to support you.
We can help with:
- Console troubleshooting
- Quick programming tips and fixes
- Fixture mode issues
- Network support
And yes — calling the ETC Support Team gets you help and swag!
Showfile Health Checks
Shows just opened? Take advantage of our showfile health checks.
Throughout the festival season, bring your Eos showfile (on your own USB or provided by your friendly ETC support team), and we’ll help you tidy things up, streamline your programming, and share a few useful tips and tricks along the way.
We can help you:
- Run rig checks
- Organise and palletise your data
- Get your showfile in good shape for running shows smoothly
Informal training sessions
Got the lighting bug and want to learn more? Once the tools are down and the programming gloves are off, join us for informal training sessions – a relaxed chance to ask questions, pick up new workflows, and explore new ideas.
All sessions take place at The Study Hub, 40 George Square, Edinburgh (on the corner of David Hume Tower). When you arrive, head to the Assembly Studio Bar, where the FOH staff will direct you to our space. There's no need to register – simply turn up to any sessions you'd like to attend.
No pressure – just short, focused sessions to help you upskill.
Session details are below.
Tuesday 11 August
10:00 – Building the Foundations for Art
Looking at the fundamentals of infrastructure design; what you need to know about planning for the worst and working to a budget.
12:30 – Why Don't My Lights Work?
Fixture modes, terminating DMX, and general troubleshooting practices.
Wednesday 12 August
10:00 – Making Light Fantastic
An introduction to lighting design.
12:30 – Patching and Profiles (Eos)
15:00 – Marking and Alert Times
Eos tools to brighten your day.
Thursday 13 August
10:00 – Magic Sheets and Macros
12:30 – Busking with Eos
15:00 – XYZ Programming
Friday 14 August
10:00 – Breaking Down a Cue
Discrete timing, groups, palettes and reference data.
12:30 – Color Tools
15:00 – Gateway to the Universe (Data Distribution)
Saturday 15 August
10:00 – Effects
12:30 – Building the Foundations for Art
Looking at the fundamentals of infrastructure design; what you need to know about planning for the worst and working to a budget.
15:00 – Making Light Fantastic
An introduction to lighting design.
Sunday 16 August
10:00 – Gateway to the Universe (Data Distribution)
12:30 – Metamers Matter
Advanced colour theory for lighting.
15:00 – Plots for Spots (and Other Fixtures...)
All about that paperwork; what components are needed, data management tools, and how they can support your lighting design.
Monday 17 August
10:00 – Color Tools
12:30 – Busking
15:00 – Effects
Tuesday 18 August
10:00 – Fixtures and Angles
12:30 – Marking and Alert Times
Eos tools to brighten your day.
15:00 – Breaking Down a Cue
Discrete timing, groups, palettes and reference data.
